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Andrew Cox's Articles

  • Valuing Individual Differences - Key To Team Success
    Leaders place a high value on being able to see things through different lenses. Successful problem solving teams and project teams value individual differences as the means of arriving at innovative ways to meeting their goals. The keys in valuing differences as key to team success involve two dimensions.
  • Ten Steps To Empowerment
    Empowering people can take many forms. In most organizations, there are many actions that can be taken, without financial risk to the organization, to start empowering people. From the biggest for profit corporation to the smallest non - profit, there are empowering behaviors that can add tremendous amounts of energy and leverage. Here are ten behavior driven actions to take to empower people.
  • How To Set SMART Goals - Start With The End In Mind
    Setting worthy SMART goals can be a real challenge. SMART is the acronym for Specific, Measurable, Attainable, Realistic/Relevant and Time framed. For a lot of people, getting to goal statements that meet those criteria is tough. So where to start in this process of establishing SMART goals?
  • Your Attitude Is Showing - Now What?
    Your attitude is showing - and it's not good. What to do about it? A story about an attitude needing adjustment - and about critical personal decisions.
  • Become Thirty Percent More Effective In Selecting The Right People
    Success starts with the right people in the right jobs. Particularly in leadership positions. But if that's really the belief of most organizations, why is it that so many selections fail at their jobs - or - even worse, just hang on and take up space? It doesn't have to be that way. In fact, every organization striving to improve their selection batting average can become at least 30% more effective. Here's how:
  • The Biggest Barrier To Building Relationships- One Way Conversations
    One - way conversations make it easy to come to the conclusion that the person doing the talking thinks they have more to say than the listener does. It may be a bad conclusion to draw, but it's a very human one. And in arriving at that conclusion, potential relationships slips away. Read on to see what to do about it.
  • The More Trust, The More Time To Succeed
    Bill Oncken, in his book Managing Management Time, says that the more trust you have with your "universe " of people, the more time you have to do the things that lead to success. Trust is hard to earn. Once lost it's hard to regain. It's the most precious asset in any relationship - at any level - at any time. Read on to see how a successful Division President builds trust.
  • Excellent Customer Service Starts With Excellent Employee Service
    Nothing sets the standard for excellent customer service more than excellent employee service. It's critical to measure the level of customer service. It's also critical to measure the level of employee service. There is a direct correlation between the two. Take the six elements of excellent employee service listed in this article and see where your organization stands.
  • How To Increase ROI On People Development Investments
    How to ensure your critical people development investments are effective and carry a high ROI? Read on and ask yourself seven questions. The answers will help define the best way to go about developing the skills, expertise and abilities of your people while increasing your ROI on development investments.
  • Nine Essentials Of Employee Termination
    It comes time to part company. At that point, the most critical part of the termination process takes place. It's the place where the people remaining evaluate how it was handled - it's critical because well handled terminations create positive emotions toward the organization, and poorly handled ones cause the organization to lose credibility in the eyes of its employees.
  • Overcome The Wall Through Worthy Goals
    The Wall and worthy goals go together. Notice how the Wall only appears on the truly important, demanding, stretch goals? The goals that spell real progress, real success and real accomplishment? The Wall saves itself for the really important things.
  • Turn Negative Expectations Into Positive Outcomes
    How often do we let negative expectations create negative results? If you're like me, it's more often than I like to admit. And yet, when I work to overcome negative expectations and project positive behavior, I am pleasantly surprised. Things end up better than I expected. What I've learned is to spend more time on positive behaviors, and less time trying to dwell on the reasons for negative expectations.
  • Qualities Of Resourceful Leaders
    Resourceful leaders get more done with available resources than less resourceful managers. It results in outcomes that far exceed expectations. It What are the qualities resourceful leaders share - regardless of position within an organization? We asked our clients - here's what they identified as eight essentials for resourceful leaders.
  • How To Increase Your Personal Energy
    Successful people have an energy about them. It's one of their most valuable resources. We asked many of the most successful people we know where they would put energy on the scale of requirements for success. All placed it in their top three. How do they get and maintain their high level of personal energy?
  • Organizational Silos - How To Deal Effectively With Them
    I was driving through dairy country in Virginia, and the silos at every farm reminded me of a client I was working with at the time - a successful manufacturing company undergoing change. They had organizational silos - much tougher to deal with than the ones on the farm. But they do share certain characteristics.
  • Eleven Ways Leaders Create Focus
    Focus is a key Personal Skill of leaders. The ability to bore into the most important things and stay attentive and focused on them, and continue that behavior as a means of solving problems, contacting prospects, writing a report, preparing a presentation, doing an analysis, maximizing the value of a meeting, is key to success. Focus maximizes time - it results in more being done in less time.
  • How To Create Survival Tools For Tough Times
    Tough times are a big part of what makes us successful, as survivors and leaders. Getting through them effectively and positively depends on how we treat that space. Our personal survival tools go a long way to getting us through tough times. Some may call them coping tools - they're much more than that. We're talking about tools to help us stay positive and focused and optimistic.
  • Five Ways To Gain Self - Knowledge - Key To Success
    Accurate self knowledge is the key to successful relationships. Notice the use of accurate? Who you think you are and who others think you are is often very different. The closer our understanding of our own behaviors, attitudes and personal skills is to how others perceive us, the better our chances for success - in anything.
  • Ten Key Questions - Renew Commitment Or Seek New Opportunities?
    So much is written about finding the right job, the right relationship, the right career. Little is written about how to know when to stay committed to the present course or seek new opportunities. Knowing when to move on - look for new opportunities, relationships, and challenges - is critical to success.Use the ten key question sets to make the best possible decision for you.
  • Procrastination - The Tomorrow Effect On Your Success
    Nothing, nothing at all, will screw you up more than putting off until tomorrow the important things you know must be done today. Read on - now - to learn about the Tomorrow Effect on your success.
  • Goal Setting - Six Steps To Keeping Focus
    We ask every leader we work with what they would do more of, better, or more often when they look back on their career, and the top answer is "Focus." When asked how they would do that, they answer that they would be even more goal oriented than they had been. In their opinion, goals create focus that creates accomplishment.
  • Plenty For Everybody - Project Team Success Depends On It
    Project team success depends on a number of variables, but the one that shows up as most important involves the willingness of team members to collaborate. And collaboration requires a belief that there is plenty for everybody. And it's tough to spot as the reason a highly qualified, highly resourced, experienced, interdisciplinary team just did not click.
  • Ten Ways To Make Time For The Important Things
    Making time for the important things in life is a real challenge. Have you ever ended the day with the feeling that you were as busy as you could possibly be, but didn't make any progress on the really important things? Have you been resentful of the time and energy you have to spend on meeting the demands of others? Here are ten ways you can make time for the really important things in your life.
  • Lessons in Survival - A Critical Leadership Skill
    To survive - to hang in there - to keep your head while all around you others are losing theirs - to stay in play - is a critical skill of leaders. Let's face it - even the most astute, successful person will suffer setbacks, and surviving and overcoming those setbacks is the true measure of a leader. Read on for an example of survival and leadership.
  • Eight Times When Good Enough Beats Perfect
    When does Good Enough beat Perfect? When Good Enough clears space for action and accomplishment - for moving forward. Perfect, on the other hand, almost always gets in the way of action and accomplishment - it keeps real progress from being made. Waiting for perfect is a sure recipe for failure. Here are eight times when "Good Enough" will beat perfect:

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