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Helen Wilkie's Articles

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For New Managers, Conventional Management Training Doesn't Fit When it comes to management training, one size does not fit all. New and recently appointed managers need a different type of management education. Is this poor communication? Yes! Using self-directed questions and answers in place of straightforward factual statements is an annoying new trend, and it's just poor communication. On my own time? What Time? Proponents of e-learning often cite as an advantage the fact that people can take the training at their desks, on their own schedule. The problem is everyone is so busy that it's difficult to find the time. There are other disadvantages to learning at your desk. Grammar counts. Test Yours With This Short Quiz Grammatical errors can do terrible things to your professional credibility. See how many of these common mistakes you can correct. Clear messages are more likely to be read We rely heavily on written communication to get our work done, but too often we put up barriers between the message and the reader's mind. This article discusses three of those barriers and how to knock them down. Influence: the ultimate workplace advantage Knowing how to exert influence is a valuable skillset in today's workplace. In this article, Helen Wilkie gives a simple example of how you can use the Laws of Influence to your advantage. Networking: admit you don't know Networking question: why do we think we should be experts in everything? If we acknowledge our ignorance on a given topic, we open up the possibility of learning. How Do You Develop Professional Presence? People in support roles or just entering a management career need to be aware of the importance of professional presence in their career success. This article discusses how to develop professional presence through visibility, image and relationships. What do you mean, I'm not a team player? We all see ourselves as team players, but what that term means may be quite different to men and women. Avoid e-mail overload and still keep everyone informed Trying to keep everyone informed and up to date by sending a blizzard of e-mail doesn't work, and just increases people's stress levels. Here's a better way. Constructive Criticism Can Be More Valuable than Praise We all know people like to be praised. But constructive criticism is also valued because it helps someone improve --- which can actually make it even more welcome than praise. Business Writing Skills: why yours matter Business writing skills are important for everyone in the workplace, particularly for managers. Poor writing skills affect both current job performance and future job prospects, so it's important to sharpen this essential business skill. Don't ask for feedback if you don't want it Making a final decision is a managerial function. Asking for feedback or input on that decision is optional. But if you don't really want feedback, don't send false messages by asking for it. That can sow the seeds of resentment on your team. Praise Individuals As Well As Groups Praising a group for its contribution is a positive thing, but it can be even more valuable to praise the individual group members. Presentation Skills: your secret career weapon Helen Wilkie says if you want to showcase your professional competence, you must have great presentation skills. According to Wilkie, if you present well, people think you do everything well! How to Write a Business Letter: the Eight Component Parts A well constructed business letter has eight component parts. Here they are. Business Meetings: Who to Invite A major reason business meetings fail is that the wrong people are in attendance. Here are some questions to ask yourself in deciding who to invite to your business meeting. Benchmarks In Presentations: Is This Good, Bad or Indifferent? Benchmarks in presentations are essential tools to help your audience understand the impact of information. They help people decide whether a stated fact is good, bad or indifferent. In Communicating At Work: Keep It Simple Whether we're talking about sales conversations, meetings, e-mails or other written messages, presentations or reports, if we want to improve communication at work, we need to learn to keep it simple. Take Responsibility for Your Own Communication and Take Back Your Power Taking responsibility for your own part of communication at work can actually empower you. This article give you specific ideas for reclaiming your power at work through more responsible communication. Presenting Ideas Effectively: Speak To The Audience's Interests Presenting your ideas persuasively takes a bit of work. The first thing you must do is figure out how to frame the problem, and your solution, in terms that are clearly in the interests of the people you are trying to persuade. This article will help you decide on your best approach. Briefing Notes Keep Everyone "In The Loop" Keeping senior management informed on various projects and other business activities can be a challenge, because their time is at a premium. Briefing notes are the answer. This article provides an overview of the structure of a briefing note and how to write one. If you want good answers, ask good questions Asking questions is a great way to get the information you want or need, but not if you ask the wrong questions. This article illustrates how to ask good questions to get good answers. Holding Effective Meetings: nine simple rules Business meetings are a fact of life, but too many of them are conducted inefficiently and simply waste everyone's time. This article provides nine simple rules for holding effective meetings. Business Networking: Three Tips to Make it Easier and More Successful Career networking is important, but it can be intimidating. Walking into a room full of strangers can be a challenge, but these five tips will help make it easier and more successful.
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