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Mark Silver's Articles

  • "How Long Does It Take To Get A Business Going?"
    Question: What would you think of someone who said this to a five year old? "It's about time you start earning your keep! I want you to get out there and get a job so you can pay your share of the mortgage. And, while you're at it, here's the keys to the car". Doesn't make sense, does it? This person is either cruel, crazy, or out to lunch on the next planet over. This is exactly what many folks do to their new businesses.
  • Is it okay to cancel if no one responds?
    You've planned the class. You've marketed it like all git-out. The early-bird deadline has come and gone. You're five days out, and you've got 3 people registered. The big question: Do you cancel?
  • Why the practical always beats up on the sacred in business.
    When you're doing your best work with your clients, it's magical, sacred. There is almost something holy about what you do, like you aren't there at all. And that's what your clients love most too- those moments of transcendance. Yet, when you try to talk about this sacredness in your marketing, it doesn't make an impact. It gets swallowed up in the marketplace, like an insignificant cotton ball swept away in a hurricaine. What gives?
  • Offering A Guarantee Without Losing Your Shirt
    You may be offering a guarantee, but nervously, or perhaps not offering one at all. What if a bunch of your clients ask for their money back? Sluuurrrrrpppp... there goes your business, down the drain. What makes a guarantee safe for you?
  • What You Need To Do To Avoid Burning Money On Advertising.
    Advertising. Curse? Money hole? Or powerful venue? It seems so obvious: where else, for a few hundred dollars, could you get in front of thousands of people? And it's true that many of them are really wanting what you're offering. Unfortunately, the vast majority of advertising ends up being good to wrap fish in, and not much else. People cry up "But it's getting me exposure," and that's true, to a point. Is it really increasing sales?
  • When To Get Business Help And When To Go It Alone
    It's a sorta no-brainer when you need help in business: flummoxed, bewildered, stuck. But what kind of help do you really need? It's a big question. Without the right support and education, everything you're working for can fall apart. But, the wrong support can be expensive, time-consuming and overwhelming.
  • Are We There Yet? How To Create "Overnight Success" In Your Business.
    A person I admire has a very successful business. He's sharp, personable, funny, smart, and helpful. And, the products and services he provides are top-notch. He's sold thousands of them, and his business is operating at a level much higher than mine. Then he announced that he was celebrating three years in business. What! Only three years? How'd he get so far, so fast?
  • Why strangers are worried your business is stalking them.
    There you are at a party, and you notice someone you'd like to get to know. So, you start staring at them. And staring. And staring. You're hoping that your googly-eyed stare is communicating your interest in them. No surprise what happens next. He or she gets up, crosses the room, and whispers to the host, "That weirdo in the corner keeps staring at me... I'm worried... is he a stalker?"
  • Grief- Your surprising tool for momentum
    Business momentum is when a series of "events" build upon each other, and multiply their efforts. It's when your business starts to have some steam of its own, and you get carried along for the ride. For instance, we had some February sunshine here in Portland, and I went bicycling. Each time I pedalled was an "event." But, that pedaling only creates momentum that carries me forward when I'm not peddling IF...
  • How the Silent Treatment Creates Customers
    Sooner or later you will have to ask someone to buy something from you. Whether you have a retail store, and a couple has been admiring an expensive couch for the last 20 minutes, or you are a consultant or coach who has just finished an initial conversation with a potential client, the question is waiting to be asked. "So, are you ready to buy?"
  • Are We There Yet?" How To Create "Overnight Success" In Your Business.
    A person I admire has a very successful business. He's sharp, personable, funny, smart, and helpful. And, the products and services he provides are top-notch. He's sold thousands of them, and his business is operating at a level much higher than mine. Then he announced that he was celebrating three years in business. What! Only three years? How'd he get so far, so fast?
  • When Innocent Questions Turn Into Hours Of Unpaid Time.
    Someone calls you up and is interested in your offer. So, they start asking questions. And more questions. And more questions. Suddenly, you've been on the phone for over an hour. And, when you hang up, they still didn't sign up for your offer.
  • How to chop days and hours off your article writing.
    Ready to write an article? You even made the big step of scheduling time to do it. So here it is, and you're sitting at your desk, staring blankly at the screen. Just like you've been doing for the last two weeks. And still no article. Despite the fact it was supposed to go out 10 days ago. Ugh.
  • Why and how to create an information product.
    Have you put off, or given up entirely, the idea of writing that book, or creating a CD or DVD, for your business? Maybe you've let that idea slip away because you thought your business wasn't suited to it. I mean, what you do is so individual and personal, or too complicated to explain, or so intuitive in nature, that it can't be captured in a product.
  • Why your business needs two types of accountability.
    The tide's coming in, fast. Your kayak is there on the sand, starting to get gently nudged. Meanwhile you're flat out on a beach towel. Hot sun. Cool breeze. Iced tea. Are you going to get up in time to save your kayak from floating out to sea? Your business may be calling, all kinds of important things to get done. But who can lift a finger when the sun is so bright?
  • How to keep mistakes with clients from turning cancerous.
    Don't you hate it when a client emails you: "You know, I feel really ignored. Why haven't you responded to my last email?" Or how about: "This class isn't working for me. I'm in a completely different place with my situation from the other participants, and you aren't following me at all." You make mistakes with them all the time. Really heartening, ain't it?
  • The real reason success is so elusive (Hint: It's not fear of success.)
    I'm guessing you spend a certain amount of time daydreaming... Daydreaming of what it will be like when you hit 'the big time.' When your finances are really abundant. When you become well-known in your field. When you make that next big step, whatever it is. Dreams of lolling around on silk sheets with peeled grapes and fizzy drinks. Dreams of giving away as generously as you've always wanted to. Dreams coming true.
  • Why it's so hard to ask for money and how to make it easier.
    "What's wrong with me?" Someone in the marketing class was complaining to us, about himself. "My bank account is near zero, and I have twenty thousand dollars in accounts receivable- and all I need to do is send out the invoices." "Why can't I send them out? I feel out of integrity with myself." Why is it so easy to be out of integrity with yourself by not asking for the money you are owed?
  • Repeat after me: "I have only one business."
    Imagine you're ten years old, and there are huge stacks of cardboard boxes towering over you. It's a maze. It's a fortress. And you're allowed to climb all over them. Inside every single one of those boxes is a dozen bottles. Fine wines, liquor, you name it. It may sound like a caterer's dream, but I was just hanging out in the warehouse of my grandfather's wine store. My parents worked with him, and so I kinda grew up there.
  • How being outnumbered will gain you raving fans.
    You're sitting in class, and the teacher at the front has just said something that doesn't entirely make sense to you. "You see, the world is flat. It's always been flat. And it always will be flat. Flat, flat, flat." The year is 1400 A.D., and you're thinking, "But, what if it isn't flat? What if it's round?" Do you stick your hand up and tell the teacher?
  • The true measure of money in your business.
    Shiny new cars. Big mansions. The good life. Even if you're not a particularly material person, it's easy to be caught by those images, and to wonder: "Why don't I have that? Is there something wrong with me?"
  • How your friends destroy your marketing message.
    A lot of blood, sweat, and tears goes into crafting your 'elevator speech' (I hate that term). You've probably agonized over it, striving to catch just the right tone and wording. Finally, you're (hopefully) finished. For the final blessing, you turn to your friends and colleagues, and test it out. They respond: "That's great! I love it. Go for it." They've just killed you with kindness.
  • The one project missing from your strategic plan.
    It's a given for your business: you want next year to be different than this year. And so all kinds of projects and tasks end up on your to-do list. Marketing, office structures, product/offer creation, client care, technology. Very important, this doing of things. Without action, very little manifests, no matter how clear your intentions are. And yet, will next year look different? What gives? Is it too much action?
  • Why less passion is better for business.
    I just googled 'Passion in Business' and came up with 82,900,000 hits. And, according to the first several pages of hits, everyone says that you must have passion to succeed in business. 'Fuel your passion' is the watchword. Why this quest for passion? Of course, passion can feel wonderful, but do you really need it to succeed in business? What happens when you don't have it?
  • How to Choose a Business Name.
    As far as making first impressions go, it seems like your business name is right up there. So you've spent a lot of time soul-searching, brainstorming, sweating up the perfect business name. And then, when you do, what happens?

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