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Stephen Pope's Articles in Auctions

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Good Communication Promotes Positive Feedback On Ebay Good communication is the key to encouraging your auction buyers to leave you positive feedback. Such communication also helps avoid most negative feedback on eBay. 1. Good Communication Prevents Misunderstandings Good communication helps to avoid misunderstandings. For example, if surface shipping takes six to eight weeks but the customer doesn't know this, he may expect almost immediate delivery. When such quick delivery doesn't materialize, he may feel that he... Don't Let Negative Feedback On Ebay Get You Down Remember the student in school who complained (or even cried) because they only got a ninety-nine percent mark on an assignment or test. Meanwhile, some of us were relieved (if not ecstatic) to have merely passed. I actually witnessed one case where the math student insisted that he was not wrong. On rechecking the test, the teacher realized the answer sheet was wrong and not the student. The student got one hundred percent correct. Realistically, however, most of us le...